Respect and kindness
After an extra tough year - being homeless and suffering with mental health issues and suicidal thoughts - it was great to receive this feedback from a participant who wanted to pass on her heartfelt thanks to her key worker.
"I've spoken to lots of different people in the system but my Motiv8 key worker has been the most empathetic and supportive by a hundred miles. Her way has been so beautifully kind and respectful.
Always calm, warm and generous with her time. Speaking with her was like speaking to really good friend - which I needed so much. I only wish there were more like her and I just wanted to say how much she made a difference.
I've forgotten all the names of the people that I spoke to along the way but I will never forget how she scraped me off the floor and brought me some light at the end of the tunnel.
Please let her know how much she made a life changing difference to me at my lowest point. She's a truly remarkable human and you're super lucky to have her on your team.
I can't thank her enough. Keep up the amazing work guys. K"
Supportive and conscientious
Some great feedback from a Support Worker in Manchester.
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"I would like to feedback on how great your key worker has been in keeping myself and my team up to date on the progress of my client who was referred to Motiv8. This has included the sourcing of a computer tablet via an outside agency so that my client could start doing ESOL classes online - and he is also now attending face to face college courses.
Throughout all of this his key worker has been very supportive to our staff and conscientious and thoughtful to the needs of our client. Can I say a big thank you to the key worker and the Motiv8 team."